Information We Collect
We collect Personal Information through this Site in order to respond to customer inquiries and to help us develop products that meet our customers’ needs. We also collect Non-Personal Information as described below. You are not obligated to provide us with Personal Information in order to use the Site.
Information We Collect Automatically
Information We Collect When You Provide It
Our Site is designed to allow users to contact us directly with comments, requests, and inquiries regarding our products and services. We may collect Personal Information in a number of ways. Our “Contact” page lists phone and online inquiry options. If you choose to utilize the online inquiry form, you will be asked to submit Personal Information to us. We also post employment opportunities on our “Careers” page and accept submission of resumes and job applications via e-mail links from our Site. In addition, we offer our users the opportunity to receive our free e-newsletter by submitting their names, e-mail addresses and other necessary Personal Information. We collect Personal Information from users who choose to send us inquiries through use of any of the options described above.
The following sets out the legal basis for our processing of your Personal Information: when you register for an account or interact with our Site or services, such processing is necessary for the performance of our Site and services; when you respond to or enquire about an employment opportunity, such processing is necessary for the performance of our services; when you communicate with us or sign up for promotional materials or accept cookies, we process such data on the basis of our legitimate interest, and our legitimate interest is to provide you with our marketing communications; where we are required under applicable local law to obtain your consent for sending you marketing information, the legal basis is your consent; when we process or share Personal Information in the event of a sale, we process such data for our legitimate interest in providing our services; when we investigate suspected illegal or wrongful activity, we process such data on the basis of our legitimate interest and our legitimate interest is to ensure compliance with legal requirements and law enforcement requests and for public safety purposes.
Information of Children
We do not knowingly collect any Personal Information from any users under the age of 13 or from users between the ages of 13 and 18. Due to the serious nature of our Site, and the lack of games or other child friendly pages, we have no reason to believe that any children under the age of 18 would be attracted to our Site or have reason to submit any Personal Information to us.
Use of Personal Information
If you are applying for employment, we also offer you the option to engage in SMS text conversations about your job application. By opting-in to receive SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. We are committed to protecting your privacy and will not share or sell your consent data, mobile numbers, or personal information to third parties under any circumstances. SMS Terms: By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.
Sharing of Personal Information
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
Links to Third-Party Web sites
Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not currently recognize or respond to browser-initiated DNT signals.
You may choose to have your name taken off of our e-newsletter list, to review and/or update the information that you have provided to us, or to request the removal of your Personal Information from our database by calling us at the phone number listed on the “Contact” page of our Site, or by sending us an e-mail by completing the information and clicking on the “Get in Touch” link on our “Contact” page.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, and us and you will be free from unauthorized access by third parties.
Your Acceptance of this Policy
How to exercise your rights
We take steps to keep your Personal Information accurate and up to date. Individuals in Andorra, Argentina, Australia, California, Canada, European Union, Faroe Islands, Guernsey, Hong Kong, Israel, Isle of Man, Japan, Jersey, Mexico, New Zealand, Singapore, South Korea, Switzerland, the United Kingdom, Uruguay, and certain other jurisdictions may have certain data subject rights. These rights vary, but they may include the right to: (i) request access to and rectification or erasure of their Personal Information; (ii) restrict or object to the processing of their Personal Information; and (iii) obtain a copy of their Personal Information in a portable format. Individuals may also have the right to lodge a complaint about the processing of Personal Information with a competent local or national data protection authority. We do not sell your Personal Information, so you are already opted-out of such sales. We will not discriminate against you for exercising any of these rights, for example, by charging a different price or denying goods or services.
If you wish to exercise any of these rights please contact us by calling at the phone number listed on the “Contact” page of our Site, or by sending us an e-mail by completing the information and clicking on the “Get in Touch” link on our “Contact” page. We will review your requests and respond accordingly. The rights described herein are not absolute and we reserve all of our rights available to us at law in this regard. Additionally, if we retain your Personal Information only in de-identified form, we will not attempt to re-identify your data in response to a request.
If you make a request related to Personal Information about you, we will need to verify your identity. If it is necessary to collect additional information from you, we will use the information only for verification purposes and will delete it as soon as practicable after complying the request.
If you make a request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf.
Transfers from the European Economic Area or the United Kingdom
By using the Site you understand that your Personal Information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information. Some of the non-EEA countries are recognized by the European Commission or UK Government (as applicable) as providing an adequate level of data protection according to EEA or United Kingdom standards (the full list of these countries is available here for the European Commission and here for the UK Government). For transfers from the EEA or United Kingdom to countries not considered adequate by the European Commission or the UK Government (as applicable), we have put in place adequate measures to protect your Personal Information. The adequate measures we have put in place include the use of standard contractual clauses that have been approved by the UK Government, European Commission or other relevant authorities (as applicable). You may obtain further information of these on request by using the “Contact” page.
EU GDPR, UK GDPR and UK Data Protection Act – Right to lodge a complaint before the Data Protection Authority
We encourage you to contact us directly and allow us to work with you to address your concerns. Nevertheless, where the EU GDPR, UK GDPR or UK Data Protection Act 2018 applies you have the right to lodge a complaint with a competent local or national data protection supervisory authority, in particular in the United Kingdom or the EU Member State where you reside, work or the place of the alleged infringement. You have the right to do so if you consider that the processing of Personal Information relating to you infringes applicable data protection laws.
California Consumer Privacy Act Disclosure
The California Consumer Privacy Act (“CCPA”) requires us to provide additional information about the personal information we collect with reference to specific categories of information. For additional information about our sources of Personal Information, how we use Personal Information, and how we disclose Personal Information for a business purpose, refer to Sections I, III, and IV. This Section does not apply to information we collect from our employees, contractors, or applicants for employment. Within the last twelve months, we have collected the following categories of Personal Information from California residents:
|Name, postal address, Internet Protocol address, email address, or other similar identifiers.
|Products or services purchased, obtained, or considered.
|Internet or other similar network activity.
|Information on a consumer’s interaction with our website.